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Thank you for shopping at GoodsToUs. This Shipping Policy outlines how orders are processed, shipped, and delivered. By placing an order on GoodsToUs.com, you agree to the terms described below.

Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Orders are not processed, shipped, or delivered on weekends or public holidays.
  • During periods of high demand, promotions, or holidays, processing times may be extended.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information, when available.

Shipping Times

Estimated delivery times vary depending on the destination and shipping method selected.

Standard Shipping

  • United States: 5–12 business days
  • International Orders: 7–21 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on factors such as:

  • Delivery destination
  • Product weight and dimensions
  • Shipping method selected

Any applicable shipping charges will be displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you may receive tracking information via email. Tracking updates may take up to 48 hours to appear after shipment.

If you do not receive tracking information, please contact us at Veloxo.official.hq@gmail.com.

International Shipping

We ship to many countries worldwide.

Please be aware that international shipments may be subject to:

  • Customs inspections
  • Import duties
  • Taxes
  • Other local fees

These charges are the responsibility of the customer and are not included in product prices or shipping fees unless otherwise stated.

Customs, Duties, and Taxes

GoodsToUs is not responsible for customs duties, taxes, or import fees imposed by your country's authorities.

Customers are responsible for any additional charges required for customs clearance.

Delivery Delays

While we strive to meet estimated delivery times, delays may occur due to:

  • Weather conditions
  • Carrier disruptions
  • Customs processing
  • High shipping volumes
  • Incorrect shipping information provided by the customer

GoodsToUs is not liable for delays caused by third-party shipping carriers or circumstances beyond our control.

Incorrect or Incomplete Addresses

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided:

  • Delivery may be delayed or unsuccessful.
  • Additional shipping charges may apply for reshipment.
  • We are not responsible for orders delivered to incorrectly provided addresses.

Please contact us immediately if you notice an error in your shipping details after placing an order.

Lost, Stolen, or Damaged Packages

If your package is lost, stolen, or arrives damaged, please contact us within 7 days of the delivery date.

We will work with the shipping carrier to investigate the issue; however, resolution times may vary depending on the carrier's policies.

Shipping Restrictions

Certain products may have shipping restrictions based on destination country, local laws, or carrier limitations.

If we are unable to ship an item to your location, you will be notified and any applicable refund will be processed.

Contact Us

If you have any questions regarding shipping or your order status, please contact us:

Veloxo LLC
30 N Gould St Ste 42539
Sheridan, WY 82801, USA

Email: Veloxo.official.hq@gmail.com

Website: GoodsToUs.com

We appreciate your business and thank you for shopping with GoodsToUs.